Frequently Asked Questions

Updated: January 2025

1. What is FYNX Pro?

FYNX Pro is an advanced iOS application that provides precision trading utilities, live data, and risk-management tools for traders. It’s designed to help you trade smarter, faster, and more efficiently on your iPhone.

2. Do I need a subscription?

The base version of FYNX Pro is free to download. However, premium tools and analytics are available through a monthly subscription, handled securely via Apple’s in-app purchase system.

3. How do I cancel or manage my subscription?

All payments and cancellations are managed through your Apple ID settings. Open your iPhone’s Settings › Apple ID › Subscriptions to view or cancel your plan at any time.

4. Does FYNX store my personal data?

We only store what’s necessary to deliver a smooth experience — never your trading data or personal financial information. For details, see our Privacy Policy.

5. I found a bug or feature issue. How can I report it?

We constantly improve FYNX Pro based on user feedback. If you encounter a problem, visit our Support page to submit a detailed report.

6. Can I access my account on multiple devices?

Yes, if you’re using iCloud sync or restoring from a previous device, your FYNX Pro preferences will transfer automatically.

7. How do I get in touch with the FYNX team?

For assistance or business inquiries, please visit our Support page. We typically respond within 24–48 hours.

8. Is FYNX financial advice?

No. FYNX Pro is an analytical tool built for traders. It provides data, not recommendations. You are responsible for your own trading and investment decisions.